Frequently Asked Questions

Can I update my shipping address after ordering?

If you need to update your address, contact us immediately at
support@blingitonjewels.com or
WhatsApp +962796384424.
Changes may not be possible once the order is processed.

Can I cancel or change my order?

Orders cannot be changed or canceled after processing. Contact us right after ordering at
support@blingitonjewels.com or
WhatsApp +962796384424 to cancel before shipment.
Otherwise, returns are possible after delivery.

How do I use a gift card or discount code?

Enter your code at checkout in the ‘Discount Code’ box. Only one code per order.

Do you sell gift vouchers?

Yes, physical gift vouchers are available in 15 JD, 20 JD, 25 JD, 30 JD, 40 JD, 50 JD, 60 JD, 75 JD, and 100 JD.

What if my item is out of stock?

We will contact you promptly to offer alternatives.

Why didn’t I get an order confirmation?

Check your spam folder first. If you still don’t see it within 24 hours, contact
support@blingitonjewels.com or
WhatsApp +962796384424.

When will my order arrive?

Within Jordan: 12 to 36 hours, depending on your shipping choice.
International: Up to 7 business days.

Contact support if your order is delayed.

Region Delivery Times & Fees:

Region	Delivery Time	Shipping Fee
Middle East & Africa	Up to 3 business days	15 JD
Europe & UK	Up to 4 business days	21 JD
Americas	Up to 5 business days	23 JD
Other Regions	Up to 6 business days	13–25 JD