Frequently Asked Questions | Bling It On Jewels

Frequently Asked Questions

Can I update my shipping address after ordering?
If you need to update your address, contact us immediately at support@blingitonjewels.com or WhatsApp +962796384424. Changes may not be possible once the order is processed.
Can I cancel or change my order?
Orders cannot be changed or canceled after processing. Contact us right after ordering at support@blingitonjewels.com or WhatsApp +962796384424 to cancel before shipment. Otherwise, returns are possible after delivery.
How do I use a gift card or discount code?
Enter your code at checkout in the ‘Discount Code’ box. Only one code per order.
Do you sell gift vouchers?
Yes, physical gift vouchers are available in 15 JD, 20 JD, 25 JD, 30 JD, 40 JD, 50 JD, 60 JD, 75 JD, and 100 JD.
What if my item is out of stock?
We will contact you promptly to offer alternatives.
Why didn’t I get an order confirmation?
Check your spam folder first. If you still don’t see it within 24 hours, contact support@blingitonjewels.com or WhatsApp +962796384424.
When will my order arrive?
  • Within Jordan: 12 to 36 hours, depending on your shipping choice.
  • International: Up to 7 business days.
Contact support if your order is delayed.
Region Delivery Times & Fees:
Region Delivery Time Shipping Fee
Middle East & Africa Up to 3 business days 13–18 JD
Europe & UK Up to 4 business days 13–20 JD
Americas Up to 5 business days 20 JD
Other Regions Up to 6 business days 12–20 JD
Where do you ship?
We ship worldwide via DHL Express for fast and secure delivery.
Can I track my order?
Yes, a tracking number will be emailed once your order ships.
For help, contact us at support@blingitonjewels.com or WhatsApp +962796384424.